NG
Nick G
1 reviews | Active since May 2020
07 Apr 2022, 12:28
EVENT ORGANISERS STAY AWAY THEY WILL KILL YOUR SHOW
If one could give no stars I... Firstly when the KKNK show started their staff ran late to deliver the devices to the traders - This should have been done the day before the show started - 1.5 hours after the show stared they actually decided to pitch up and rushed to deliver all the devices without providing proper training.
From there all went down hill - Howler is supposed to have paid out to their vendors on the 6th of April the 1st Wednesday after the show which until now has not happened... They send you a reckon where the amounts don't add up to the percentages they have signed their contracts on. You try 15 times to call the call center, 11 times to call the project manager Jaco Visser, where your call gets cut or your calls just ignored. DO NOT USE THIS COMPANY... THEY ARE ******** AND *******
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Replies (2)
Howler.co.za's replyOfficial
20 Apr 2022, 11:19 Hi there Nick,
We're really sorry to hear of this service of the KKNK event. We appreciate your feedback and we're currently addressing some of the issues experienced by vendors at this event. We are also reevaluating how we deliver on events of this scale and this specific use for our system for the future. We believe that you have been settled for this event, please do let us know if this is not the case.
Our team is working hard to improve the relationship we have with vendors to provide more transparency and benefit of using our services and we really hope to show you a tremendous improvement at your next event.
We're really sorry to hear of this service of the KKNK event. We appreciate your feedback and we're currently addressing some of the issues experienced by vendors at this event. We are also reevaluating how we deliver on events of this scale and this specific use for our system for the future. We believe that you have been settled for this event, please do let us know if this is not the case.
Our team is working hard to improve the relationship we have with vendors to provide more transparency and benefit of using our services and we really hope to show you a tremendous improvement at your next event.
Howler.co.za's reply20 Apr 2022, 11:19
Official
Hi there Nick,
We're really sorry to hear of this service of the KKNK event. We appreciate your feedback and we're currently addressing some of the issues experienced by vendors at this event. We are also reevaluating how we deliver on events of this scale and this specific use for our system for the future. We believe that you have been settled for this event, please do let us know if this is not the case.
Our team is working hard to improve the relationship we have with vendors to provide more transparency and benefit of using our services and we really hope to show you a tremendous improvement at your next event.
We're really sorry to hear of this service of the KKNK event. We appreciate your feedback and we're currently addressing some of the issues experienced by vendors at this event. We are also reevaluating how we deliver on events of this scale and this specific use for our system for the future. We believe that you have been settled for this event, please do let us know if this is not the case.
Our team is working hard to improve the relationship we have with vendors to provide more transparency and benefit of using our services and we really hope to show you a tremendous improvement at your next event.
NG
Nick G's updateReviewer Update
20 Apr 2022, 13:32According to your calculations you have settled but not at the quoted rates of 0.74% & 1.74% as per this supposed "contract" that all vendors signed... I am still waiting for the "signed contract" requested before the 7th of April, you settled on a blanket % not as agreed in your "contract" and you added additional costs not disclosed to the vendors, but this is also in this "contract" that I am still waiting for!
According to your Project Manager Jaco Visser told us at the Rand Show he wasn't aware of the additional charges and that you are working on refunding the clients their moneys.... Looks like all your employees go on a course on how to lie to Vendors and customers....
My statement stays the SAME, IF YOU WANT YOUR MARKET / SHOW TO DIE A PAINFUL DEATH INVOLVE THIS COMPANY AS THEY HAVE NO CLUE TO WHAT THEY DOING AND CHANGE THEIR "CONTRACTS" AS AND WHEN THEY WANT...
If I really had a contract as you state over and over, send it to me - from there we can take it to court...
But until now you have not been able to produce one document that was signed...
According to your Project Manager Jaco Visser told us at the Rand Show he wasn't aware of the additional charges and that you are working on refunding the clients their moneys.... Looks like all your employees go on a course on how to lie to Vendors and customers....
My statement stays the SAME, IF YOU WANT YOUR MARKET / SHOW TO DIE A PAINFUL DEATH INVOLVE THIS COMPANY AS THEY HAVE NO CLUE TO WHAT THEY DOING AND CHANGE THEIR "CONTRACTS" AS AND WHEN THEY WANT...
If I really had a contract as you state over and over, send it to me - from there we can take it to court...
But until now you have not been able to produce one document that was signed...
NG
Nick G's update20 Apr 2022, 13:32
Reviewer Update
According to your calculations you have settled but not at the quoted rates of 0.74% & 1.74% as per this supposed "contract" that all vendors signed... I am still waiting for the "signed contract" requested before the 7th of April, you settled on a blanket % not as agreed in your "contract" and you added additional costs not disclosed to the vendors, but this is also in this "contract" that I am still waiting for!
According to your Project Manager Jaco Visser told us at the Rand Show he wasn't aware of the additional charges and that you are working on refunding the clients their moneys.... Looks like all your employees go on a course on how to lie to Vendors and customers....
My statement stays the SAME, IF YOU WANT YOUR MARKET / SHOW TO DIE A PAINFUL DEATH INVOLVE THIS COMPANY AS THEY HAVE NO CLUE TO WHAT THEY DOING AND CHANGE THEIR "CONTRACTS" AS AND WHEN THEY WANT...
If I really had a contract as you state over and over, send it to me - from there we can take it to court...
But until now you have not been able to produce one document that was signed...
According to your Project Manager Jaco Visser told us at the Rand Show he wasn't aware of the additional charges and that you are working on refunding the clients their moneys.... Looks like all your employees go on a course on how to lie to Vendors and customers....
My statement stays the SAME, IF YOU WANT YOUR MARKET / SHOW TO DIE A PAINFUL DEATH INVOLVE THIS COMPANY AS THEY HAVE NO CLUE TO WHAT THEY DOING AND CHANGE THEIR "CONTRACTS" AS AND WHEN THEY WANT...
If I really had a contract as you state over and over, send it to me - from there we can take it to court...
But until now you have not been able to produce one document that was signed...