LE
Lowell E

1 reviews | Active since Feb 2018

01 Mar 2018, 06:32

Do not use them!!

Been over a week, no response. Their Facebook page guy keeps saying they will escalate to support to be sorted as soon as possible. Monday was the last day to claim my cashout but due to no response to the numerous messages I have sent. As a foreigner not from South Africa I’m appaled by their service.

0
Replies (2)
Howler.co.za
Howler.co.za's reply06 Jun 2018, 07:30
Official

Dear Lowell

We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.

We would like to confirm that your refund was successfully processed. We do apologize for the delay in effecting the refund.

If you have any further queries, kindly contact our Customer Support Team.

Your patience and understanding is much appreciated.

Howler Support Team

Best regards,

LE
Lowell E's update10 Feb 2019, 10:29
Reviewer Update
Its been a year since the event and to this day I have never received my refund be very careful with these people.