1 reviews | Active since Oct 2016

29 Jul 2019, 22:07

Disgusted!!!

Good day

So firstly you guys are the worst event organisers!!! Your event was event was everything but organised. I worked for Gl events and you guys need to seriously learn your organisation. I purchased 13 tickets online hoping to not having to que by purchasing tickets at the gate and what a disappointment as it was just one long unorganised que our poor kids had to stand crying for over an hour just to see ur pathetic "forest of LIGHTS" not even to mention the hour and 15min in the car to just get a parking. And worst of all we had the grand parents with who left 45min after getting nowhere near the entrance. other friends who also purchased group of 8 tickets made a u turn after being stuck in traffic for over a hour. Your event advertising is misleading and false. Who can I contact to get refunded as well at a refund for the 8 tickets Ilisha Erasmus purchased as they. Never Attended due to ur poor organisation. Or i shall get EXSA involved

0
Replies (2)
Howler.co.za
Howler.co.za's reply30 Jul 2019, 08:21
Official
Dear Bianca

Howler is not responsible for the Production of the Event and we are not the Organizers, we are just a ticketing platform to purchase your tickets. We are sorry to hear about your recent experience at the Christmas in July event.  We do everything in our power to vet our clients before they go on sale and there was no reason to believe this would not be as spectacular as it looked. 

As Howler we are committed to delivering the best ticketing and cashless services, however we are unfortunately not in control of the production of the event.  To help take action to the negative publicity and avoid any further disappointment we have currently taken tickets off sale. 

For further questions, comments or queries regarding the event please contact the Organizer on the contacts details below  Beauty – *** / *** - ***

Best Wishes 

The Howler Team  

Best regards,

Howler.co.za
Howler.co.za's reply30 Jul 2019, 09:37
Official
Dear Bianca 

We ask that you reconsider your comments/reviews and star rating towards Howler.

Kind Regards 

The Howler Team 

Best regards,