ZW
Zabeth W
1 reviews | Active since May 2022
25 May 2022, 20:07
****************, really!!
My cashout was on Auto Cashout. After weeks of pleading with HOWLER that I have not yet received my cashout, they insisted the payout was successful. I even sent them my bank statements to prove to them otherwise. They finally made payment, but with a much lesser amount of what I had left in my account. I didn't drink, so I know exactly what I bought on the day of the event. REALLY wish Liefde by die Dam will never use them again!! Wonder if I would have received any cashout, did I not enquire..
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Howler.co.za's replyOfficial
05 Jul 2022, 12:45Hi Zabeth, We're sincerely sorry for this experience. We are aware that there were some complications around specific auto cashouts. We reached out to most customers to let them know and encourage them to process the cashout again. Please accept our sincerest apologies if you did not receive this communication. This was not intended. We're glad to hear that your cashout was processed successfully. Please could you let us know if there is still an outstanding query here for us to resolve. Again, apologies for the experience and we hope that your next event with us will be a more seamless experience.
Best regards,
Howler.co.za's reply05 Jul 2022, 12:45
Official
Hi Zabeth, We're sincerely sorry for this experience. We are aware that there were some complications around specific auto cashouts. We reached out to most customers to let them know and encourage them to process the cashout again. Please accept our sincerest apologies if you did not receive this communication. This was not intended. We're glad to hear that your cashout was processed successfully. Please could you let us know if there is still an outstanding query here for us to resolve. Again, apologies for the experience and we hope that your next event with us will be a more seamless experience.
Best regards,