LG
Lee-anne Green

1 reviews | Active since May 2012

28 Oct 2019, 12:08

**************** at Howler events

I think it's a nerve that you cannot re-use your Howler cards for all events. Firstly, what a waste of plastic, and secondly, you are charged at each event for the card. If you could keep 1 card and top it up at each event, that would save a lot of plastic wastage, and a lot of money for patron's attending the events. Then, to add insult to injury, when you want to get your cash back at the end of an event, they charge you a R10 handling fee. To me this is complete ****************, and I personally and going to be vary wary of attending anymore Howler events.

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Replies (1)
Howler.co.za
Howler.co.za's reply30 Oct 2019, 11:41
Official
Dear Lee-Anne 

We do apologize for your experience and we appreciate your feedback. 

We have done away with most Howler cards and have introduce a Howler band instead. The options of either using a band or card is left up to the organizer. Each Band or Card is unique to that specific event and therefore it is not reusable. 

We have taken your views and concerns into consideration and this will help improve our processes moving forwards  

Best Wishes 

The Howler Team