HJ
Hanna J

1 reviews | Active since Apr 2020

06 Apr 2020, 15:05

Customer Service

Don't want to give me my money back I am so annoyed of having to run after my money from Howler. After months of calling, emailing, etc, I still cannot get my money back from a canceled event. Instead of dissolving the problem, they just seem to ignore me and create bad excuses, telling me that they will work on it but then say that the request has been resolved which still hasn’t.

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Replies (1)
Howler.co.za
Howler.co.za's reply16 Apr 2020, 12:31
Official
Dear Hanna 

We apologize for your experience , we are looking into your query and hope to resolve this immediately 

If a refund is due to you then we will honor that refund.

We will contact you directly via email with regards to a response 

Best Wishes 

The Howler Team