Christmas in July Disappointment
Good day I made a booking for 16 people to take my child for her birthday to the Christmas in July on 8 August 2019. Amount paid R 963.52. After everyone's feedback I am not willing to take any of those 16 people to the event and have every child being disappointed. All the children are very excited and now I have to explain to these small children what a disaster it has been. Please assist me with information for reimbur*****t asap?
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Howler.co.za's replyOfficial
30 Jul 2019, 11:18Dear Yolande
Howler is not responsible for the Production of the Event as we are just a ticketing platform to purchase your tickets.
We are sorry to hear about your recent experience at the Christmas in July event. We do everything in our power to vet our clients before they go on sale and there was no reason to believe this would not be as spectacular as it looked.
As Howler we are committed to delivering the best ticketing and cashless services, however we are unfortunately not in control of the production of the event. To help take action to the negative publicity and avoid any further disappointment we have currently taken tickets off sale.
We can confirm that we have processed your refund in full.
For further questions, comments or queries regarding the event please contact the Organizer on the contacts details below. Beauty – ********** 392 / ********** 315 -
Best Wishes
The Howler Team
Howler is not responsible for the Production of the Event as we are just a ticketing platform to purchase your tickets.
We are sorry to hear about your recent experience at the Christmas in July event. We do everything in our power to vet our clients before they go on sale and there was no reason to believe this would not be as spectacular as it looked.
As Howler we are committed to delivering the best ticketing and cashless services, however we are unfortunately not in control of the production of the event. To help take action to the negative publicity and avoid any further disappointment we have currently taken tickets off sale.
We can confirm that we have processed your refund in full.
For further questions, comments or queries regarding the event please contact the Organizer on the contacts details below. Beauty – ********** 392 / ********** 315 -
Best Wishes
The Howler Team
Howler.co.za's reply30 Jul 2019, 11:18
Official
Dear Yolande
Howler is not responsible for the Production of the Event as we are just a ticketing platform to purchase your tickets.
We are sorry to hear about your recent experience at the Christmas in July event. We do everything in our power to vet our clients before they go on sale and there was no reason to believe this would not be as spectacular as it looked.
As Howler we are committed to delivering the best ticketing and cashless services, however we are unfortunately not in control of the production of the event. To help take action to the negative publicity and avoid any further disappointment we have currently taken tickets off sale.
We can confirm that we have processed your refund in full.
For further questions, comments or queries regarding the event please contact the Organizer on the contacts details below. Beauty – ********** 392 / ********** 315 -
Best Wishes
The Howler Team
Howler is not responsible for the Production of the Event as we are just a ticketing platform to purchase your tickets.
We are sorry to hear about your recent experience at the Christmas in July event. We do everything in our power to vet our clients before they go on sale and there was no reason to believe this would not be as spectacular as it looked.
As Howler we are committed to delivering the best ticketing and cashless services, however we are unfortunately not in control of the production of the event. To help take action to the negative publicity and avoid any further disappointment we have currently taken tickets off sale.
We can confirm that we have processed your refund in full.
For further questions, comments or queries regarding the event please contact the Organizer on the contacts details below. Beauty – ********** 392 / ********** 315 -
Best Wishes
The Howler Team