CG
Camila G
1 reviews | Active since Mar 2022
31 Mar 2022, 23:35
Cashout **** - DO NOT USE THIS COMPANY
I’ve been waiting for my cash out money of R3327 for 4 weeks now after attending the Retreat Yourself festival. They paid me back R96 (what?!). I’ve contacted the company three times and they just send me around to ‘manager and technical team’ without any follow up. Do NOT use this company they are literally holding your money = theft.
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Howler.co.za's replyOfficial
04 Apr 2022, 10:57Hi Camila,
I see that this was processed successfully on the 1st of April. We'd like to extend our sincerest apologies for the delay in this being processed as there was an internal error which needed to be resolved. We're that this was not resolved sooner and that there was a delya in response to our team.
We’re really sorry for the inconvenience. We’ve taken extreme yet appropriate measures internally to prevent such issues going forward by hiring an extra manager, a communications specialist and restructuring our existing support system.
We hope to provide you with a better and more seamless experience at your next event.
With Love, The Howler Team.
I see that this was processed successfully on the 1st of April. We'd like to extend our sincerest apologies for the delay in this being processed as there was an internal error which needed to be resolved. We're that this was not resolved sooner and that there was a delya in response to our team.
We’re really sorry for the inconvenience. We’ve taken extreme yet appropriate measures internally to prevent such issues going forward by hiring an extra manager, a communications specialist and restructuring our existing support system.
We hope to provide you with a better and more seamless experience at your next event.
With Love, The Howler Team.
Howler.co.za's reply04 Apr 2022, 10:57
Official
Hi Camila,
I see that this was processed successfully on the 1st of April. We'd like to extend our sincerest apologies for the delay in this being processed as there was an internal error which needed to be resolved. We're that this was not resolved sooner and that there was a delya in response to our team.
We’re really sorry for the inconvenience. We’ve taken extreme yet appropriate measures internally to prevent such issues going forward by hiring an extra manager, a communications specialist and restructuring our existing support system.
We hope to provide you with a better and more seamless experience at your next event.
With Love, The Howler Team.
I see that this was processed successfully on the 1st of April. We'd like to extend our sincerest apologies for the delay in this being processed as there was an internal error which needed to be resolved. We're that this was not resolved sooner and that there was a delya in response to our team.
We’re really sorry for the inconvenience. We’ve taken extreme yet appropriate measures internally to prevent such issues going forward by hiring an extra manager, a communications specialist and restructuring our existing support system.
We hope to provide you with a better and more seamless experience at your next event.
With Love, The Howler Team.