DC
Denise C
1 reviews | Active since Aug 2019
23 Aug 2019, 22:14
Bull**** howler!
This howler "cashless" bul****! Does not work! Staff is uninformed! Does not know what they are doing!!!!!!! Just "working" doing their "job"
Helpful (0)
Replies (3)0
Replies (3)
Howler.co.za's replyOfficial
26 Aug 2019, 08:40Dear Denise
We sorry to hear about your experience and would like to get to the bottom of your query. We cannot track your query as we have limited information from your side.
Please provide us with the your details so we can look into the matter , alternative please contact our support team.
Thank you for your patients and understanding
Best Wishes
The Howler Team
We sorry to hear about your experience and would like to get to the bottom of your query. We cannot track your query as we have limited information from your side.
Please provide us with the your details so we can look into the matter , alternative please contact our support team.
Thank you for your patients and understanding
Best Wishes
The Howler Team
Howler.co.za's reply26 Aug 2019, 08:40
Official
Dear Denise
We sorry to hear about your experience and would like to get to the bottom of your query. We cannot track your query as we have limited information from your side.
Please provide us with the your details so we can look into the matter , alternative please contact our support team.
Thank you for your patients and understanding
Best Wishes
The Howler Team
We sorry to hear about your experience and would like to get to the bottom of your query. We cannot track your query as we have limited information from your side.
Please provide us with the your details so we can look into the matter , alternative please contact our support team.
Thank you for your patients and understanding
Best Wishes
The Howler Team
DC
Denise C's updateReviewer Update
26 Aug 2019, 15:04This weekend we attended "rocking potch".
We wanted to load cash on our wristbands and we went to the table at the event, we showed them our tickets that we already have and asked them were can we load cash on our wristbands, and the guy who sat there said we can load it here, so we did it and he scanned it on his machine and gave it back. And we left the event.
Later that day we went back. We wanted to buy a drink but when we had to pay there was no money on our band, we checked all four our bands because we thought maybe they loaded or cash on one band, but no cash reflected on one of our bands.
We then went to the howler people at the event and explained to them what was going on, they then said we must show out the guy who helped us, we did this and then they said no the guy helped a lot op people during the day he does not remember us. Then they told us we can't have the bands we have because they only gave it to people 2 hours ago, then we asked them so how do we have the bands. And they questioned us about why we came to the event only to load cash and only come back now, the reason was to avoid the line to load cash. They kept on looking for something to blame the fack that it is our fault that we don't have the cash on our bands.
At the end of the day they did nothing to help us, or confronted anyone at the table who helped us.
And we ended up losing R400
We wanted to load cash on our wristbands and we went to the table at the event, we showed them our tickets that we already have and asked them were can we load cash on our wristbands, and the guy who sat there said we can load it here, so we did it and he scanned it on his machine and gave it back. And we left the event.
Later that day we went back. We wanted to buy a drink but when we had to pay there was no money on our band, we checked all four our bands because we thought maybe they loaded or cash on one band, but no cash reflected on one of our bands.
We then went to the howler people at the event and explained to them what was going on, they then said we must show out the guy who helped us, we did this and then they said no the guy helped a lot op people during the day he does not remember us. Then they told us we can't have the bands we have because they only gave it to people 2 hours ago, then we asked them so how do we have the bands. And they questioned us about why we came to the event only to load cash and only come back now, the reason was to avoid the line to load cash. They kept on looking for something to blame the fack that it is our fault that we don't have the cash on our bands.
At the end of the day they did nothing to help us, or confronted anyone at the table who helped us.
And we ended up losing R400
DC
Denise C's update26 Aug 2019, 15:04
Reviewer Update
This weekend we attended "rocking potch".
We wanted to load cash on our wristbands and we went to the table at the event, we showed them our tickets that we already have and asked them were can we load cash on our wristbands, and the guy who sat there said we can load it here, so we did it and he scanned it on his machine and gave it back. And we left the event.
Later that day we went back. We wanted to buy a drink but when we had to pay there was no money on our band, we checked all four our bands because we thought maybe they loaded or cash on one band, but no cash reflected on one of our bands.
We then went to the howler people at the event and explained to them what was going on, they then said we must show out the guy who helped us, we did this and then they said no the guy helped a lot op people during the day he does not remember us. Then they told us we can't have the bands we have because they only gave it to people 2 hours ago, then we asked them so how do we have the bands. And they questioned us about why we came to the event only to load cash and only come back now, the reason was to avoid the line to load cash. They kept on looking for something to blame the fack that it is our fault that we don't have the cash on our bands.
At the end of the day they did nothing to help us, or confronted anyone at the table who helped us.
And we ended up losing R400
We wanted to load cash on our wristbands and we went to the table at the event, we showed them our tickets that we already have and asked them were can we load cash on our wristbands, and the guy who sat there said we can load it here, so we did it and he scanned it on his machine and gave it back. And we left the event.
Later that day we went back. We wanted to buy a drink but when we had to pay there was no money on our band, we checked all four our bands because we thought maybe they loaded or cash on one band, but no cash reflected on one of our bands.
We then went to the howler people at the event and explained to them what was going on, they then said we must show out the guy who helped us, we did this and then they said no the guy helped a lot op people during the day he does not remember us. Then they told us we can't have the bands we have because they only gave it to people 2 hours ago, then we asked them so how do we have the bands. And they questioned us about why we came to the event only to load cash and only come back now, the reason was to avoid the line to load cash. They kept on looking for something to blame the fack that it is our fault that we don't have the cash on our bands.
At the end of the day they did nothing to help us, or confronted anyone at the table who helped us.
And we ended up losing R400
Howler.co.za's replyOfficial
26 Aug 2019, 15:29Dear Denise
Please can you contact our support center, this matter needs our attention and we do not have any further information on you to contact you to resolve the query.
This is not the platform to communicate and resolve the query , we would like to assist you further in the best possible way.
If you had funds on the account this can be retrieved and we can try to trace your wristbands and obtain a transaction history to see what was loaded and what was bought and used.
Kindly contact us or send us a private message with your details so we can contact you and assist you further
Regards
The Howler Team
Please can you contact our support center, this matter needs our attention and we do not have any further information on you to contact you to resolve the query.
This is not the platform to communicate and resolve the query , we would like to assist you further in the best possible way.
If you had funds on the account this can be retrieved and we can try to trace your wristbands and obtain a transaction history to see what was loaded and what was bought and used.
Kindly contact us or send us a private message with your details so we can contact you and assist you further
Regards
The Howler Team
Howler.co.za's reply26 Aug 2019, 15:29
Official
Dear Denise
Please can you contact our support center, this matter needs our attention and we do not have any further information on you to contact you to resolve the query.
This is not the platform to communicate and resolve the query , we would like to assist you further in the best possible way.
If you had funds on the account this can be retrieved and we can try to trace your wristbands and obtain a transaction history to see what was loaded and what was bought and used.
Kindly contact us or send us a private message with your details so we can contact you and assist you further
Regards
The Howler Team
Please can you contact our support center, this matter needs our attention and we do not have any further information on you to contact you to resolve the query.
This is not the platform to communicate and resolve the query , we would like to assist you further in the best possible way.
If you had funds on the account this can be retrieved and we can try to trace your wristbands and obtain a transaction history to see what was loaded and what was bought and used.
Kindly contact us or send us a private message with your details so we can contact you and assist you further
Regards
The Howler Team