SW
Sarah W

1 reviews | Active since Aug 2018

29 Aug 2018, 12:47

Bowler *****ing our money

After a festival I wanted to refund the money left over on my howler card, I filled in necessary information and have not received the money. Tried to phone a number of times , no answer. They are just taking our money and have no system in place to refund. It’s nonsense !

0
Replies (1)
Howler.co.za
Howler.co.za's reply06 Sept 2018, 09:20
Official

Dear Sarah

We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.

We can assure you that most 99% of our customers that are due for cash-outs receive them successful .

Kindly forward us your details so we can look into the matter further and assist you the best way we can.

You can send us a private email or alternatively email us on *** or alternatively contact us on ***.

Kind Regards

Howler Support Team