DJ
Delene J
1 reviews | Active since Oct 2019
18 Oct 2019, 10:07
BMW Mfestival no help at all
They never get back to me regarding my Mfestival ticket, I have been sending numerous emails with no help from them...the worst ticketing system ever.....I am still waiting for one of their consultants to assist me and have had no response in the past weeks...TERRIBLE CUSTOMER SERVICE!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Howler.co.za's replyOfficial
18 Oct 2019, 10:42Dear Delene
We appreciate your feedback , we do apologize for your experience.
Howler strives to offer excellent customer service and after much investigate your query was not handled in the best possible way.
This is definitely not the type of customer service we encourage and we will address the issue with the consultant responsible for your query.
Once again we apologize for your experience and hope you will allow us a chance to improve our services.
Best Wishes
The Howler Team.
We appreciate your feedback , we do apologize for your experience.
Howler strives to offer excellent customer service and after much investigate your query was not handled in the best possible way.
This is definitely not the type of customer service we encourage and we will address the issue with the consultant responsible for your query.
Once again we apologize for your experience and hope you will allow us a chance to improve our services.
Best Wishes
The Howler Team.
Howler.co.za's reply18 Oct 2019, 10:42
Official
Dear Delene
We appreciate your feedback , we do apologize for your experience.
Howler strives to offer excellent customer service and after much investigate your query was not handled in the best possible way.
This is definitely not the type of customer service we encourage and we will address the issue with the consultant responsible for your query.
Once again we apologize for your experience and hope you will allow us a chance to improve our services.
Best Wishes
The Howler Team.
We appreciate your feedback , we do apologize for your experience.
Howler strives to offer excellent customer service and after much investigate your query was not handled in the best possible way.
This is definitely not the type of customer service we encourage and we will address the issue with the consultant responsible for your query.
Once again we apologize for your experience and hope you will allow us a chance to improve our services.
Best Wishes
The Howler Team.
DJ
Delene J's updateReviewer Update
18 Oct 2019, 15:06It's been a few hours now and still nobody had called me....
DJ
Delene J's update18 Oct 2019, 15:06
Reviewer Update
It's been a few hours now and still nobody had called me....
DJ
Delene J's updateReviewer Update
18 Oct 2019, 15:07STILL WAITING!!!!!
DJ
Delene J's update18 Oct 2019, 15:07
Reviewer Update
STILL WAITING!!!!!
Howler.co.za's replyOfficial
24 Oct 2019, 08:58Dear Delene
I see above you have been waiting 1 min apart for someone to call you.
Please note this is not the platform to resolve your query.
Please can you provide us with your ticket reference number , you have not left your full details on this post so it is hard to trace your query.
We also have a support number if you wish to chat to us .
Regards
I see above you have been waiting 1 min apart for someone to call you.
Please note this is not the platform to resolve your query.
Please can you provide us with your ticket reference number , you have not left your full details on this post so it is hard to trace your query.
We also have a support number if you wish to chat to us .
Regards
Howler.co.za's reply24 Oct 2019, 08:58
Official
Dear Delene
I see above you have been waiting 1 min apart for someone to call you.
Please note this is not the platform to resolve your query.
Please can you provide us with your ticket reference number , you have not left your full details on this post so it is hard to trace your query.
We also have a support number if you wish to chat to us .
Regards
I see above you have been waiting 1 min apart for someone to call you.
Please note this is not the platform to resolve your query.
Please can you provide us with your ticket reference number , you have not left your full details on this post so it is hard to trace your query.
We also have a support number if you wish to chat to us .
Regards