JB
JD B
1 reviews | Active since Jul 2016
30 Oct 2019, 12:17
BEWARE: Howler making payouts of your account without consent
I was at a festival and Howler has this nice function where you can auto cashout the remaining funds on your wristband after a show. I loved the idea because then I don't need to go through the hassle of cashing out afterwards. After 2 week waiting period I contacted them and they informed me that this payment was done to someone else without my consent.
I have brought this to their attention and they said they will escalate this, a day later the case was conveniently closed as resolved.
Fair warning that this is the way they trade and anybody can steel / remove your wristband and collect the money on your behalf. Maybe a smart way to make some easy money.
Helpful (0)
Replies (4)0
Replies (4)
Howler.co.za's replyOfficial
30 Oct 2019, 16:38Dear JD B
We apologize for your experience. We cannot offer more information about the above query as we cannot pick up any information to investigate further.
Please can you provide us with the event in question and your details so we can look into the matter and come to a solution.
Alternatively , you can contact the Support manager Nicole Kisten directly on the support line and she will assist you.
Best Wishes
The Howler Team
We apologize for your experience. We cannot offer more information about the above query as we cannot pick up any information to investigate further.
Please can you provide us with the event in question and your details so we can look into the matter and come to a solution.
Alternatively , you can contact the Support manager Nicole Kisten directly on the support line and she will assist you.
Best Wishes
The Howler Team
Howler.co.za's reply30 Oct 2019, 16:38
Official
Dear JD B
We apologize for your experience. We cannot offer more information about the above query as we cannot pick up any information to investigate further.
Please can you provide us with the event in question and your details so we can look into the matter and come to a solution.
Alternatively , you can contact the Support manager Nicole Kisten directly on the support line and she will assist you.
Best Wishes
The Howler Team
We apologize for your experience. We cannot offer more information about the above query as we cannot pick up any information to investigate further.
Please can you provide us with the event in question and your details so we can look into the matter and come to a solution.
Alternatively , you can contact the Support manager Nicole Kisten directly on the support line and she will assist you.
Best Wishes
The Howler Team
JB
JD B's updateReviewer Update
30 Oct 2019, 20:26Here is my reference for your convenience (#497724)
JB
JD B's update30 Oct 2019, 20:26
Reviewer Update
Here is my reference for your convenience (#497724)
JB
JD B's updateReviewer Update
01 Nov 2019, 12:07Good day. Can I get an urgent update on this or will I need to find alternative ways to get this sorted?
JB
JD B's update01 Nov 2019, 12:07
Reviewer Update
Good day. Can I get an urgent update on this or will I need to find alternative ways to get this sorted?
JB
JD B's updateReviewer Update
01 Nov 2019, 12:08you have my number and Ill be waiting for a call please
JB
JD B's update01 Nov 2019, 12:08
Reviewer Update
you have my number and Ill be waiting for a call please