IS
Itumeleng S
1 reviews | Active since Sept 2019
19 Sept 2019, 00:58
Bad service
I bought tickets for The Grand white dinner which was supposed to be held at GOG Soweto and now they've changed the venue which is an inconvenience for me and they said they will refund us but now they don't want to.
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Howler.co.za's replyOfficial
19 Sept 2019, 08:47Dear Itumeleng
As per our conversation , please arrange for your friend ( the purchaser of the tickets) to contact our Customer Support Team.
We are not responsible for the change in venue, Howler is just the ticketing platform to purchase your tickets to the event.
We can however confirm that the information you received was incorrect , we are refunding customers who are unable to attend the new venue.
We look forward to hearing from you or your friends to resolve your query.
Best Wishes
The Howler Team
As per our conversation , please arrange for your friend ( the purchaser of the tickets) to contact our Customer Support Team.
We are not responsible for the change in venue, Howler is just the ticketing platform to purchase your tickets to the event.
We can however confirm that the information you received was incorrect , we are refunding customers who are unable to attend the new venue.
We look forward to hearing from you or your friends to resolve your query.
Best Wishes
The Howler Team
Howler.co.za's reply19 Sept 2019, 08:47
Official
Dear Itumeleng
As per our conversation , please arrange for your friend ( the purchaser of the tickets) to contact our Customer Support Team.
We are not responsible for the change in venue, Howler is just the ticketing platform to purchase your tickets to the event.
We can however confirm that the information you received was incorrect , we are refunding customers who are unable to attend the new venue.
We look forward to hearing from you or your friends to resolve your query.
Best Wishes
The Howler Team
As per our conversation , please arrange for your friend ( the purchaser of the tickets) to contact our Customer Support Team.
We are not responsible for the change in venue, Howler is just the ticketing platform to purchase your tickets to the event.
We can however confirm that the information you received was incorrect , we are refunding customers who are unable to attend the new venue.
We look forward to hearing from you or your friends to resolve your query.
Best Wishes
The Howler Team