AS
Anelie S
1 reviews | Active since May 2022
05 May 2022, 10:46
Bad customer service from Howler
I never received my money after Liefde by die Dam - Johannesburg, although I opted for auto cash out. I sent them an email on 25 April, which they did respond to asking for the UID of the wristband. From then on, no correspondence from their side. I've sent numerous emails asking for feedback - NOTHING....
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Howler.co.za's replyOfficial
02 Jun 2022, 09:14Hi Anelie,
We’re sorry to hear of your experience with our customer support team. We’re aware that there was an issue experienced with autocashouts for the Liefde By Die Dam event. Our team have looked into this to resolve for the future and we sincerely apologise for any inconvenience experienced because of this.
I’m unable to find your query or profile using this email address. Can you please provide the email address used for your howler profile or to contact our support team so we can look into resolving this as soon as possible for you?
We’re sorry to hear of your experience with our customer support team. We’re aware that there was an issue experienced with autocashouts for the Liefde By Die Dam event. Our team have looked into this to resolve for the future and we sincerely apologise for any inconvenience experienced because of this.
I’m unable to find your query or profile using this email address. Can you please provide the email address used for your howler profile or to contact our support team so we can look into resolving this as soon as possible for you?
Howler.co.za's reply02 Jun 2022, 09:14
Official
Hi Anelie,
We’re sorry to hear of your experience with our customer support team. We’re aware that there was an issue experienced with autocashouts for the Liefde By Die Dam event. Our team have looked into this to resolve for the future and we sincerely apologise for any inconvenience experienced because of this.
I’m unable to find your query or profile using this email address. Can you please provide the email address used for your howler profile or to contact our support team so we can look into resolving this as soon as possible for you?
We’re sorry to hear of your experience with our customer support team. We’re aware that there was an issue experienced with autocashouts for the Liefde By Die Dam event. Our team have looked into this to resolve for the future and we sincerely apologise for any inconvenience experienced because of this.
I’m unable to find your query or profile using this email address. Can you please provide the email address used for your howler profile or to contact our support team so we can look into resolving this as soon as possible for you?