1 reviews | Active since Jul 2016

06 Jan 2020, 23:58

Auto cashout didnt work.

Had 3 cashless cards linked to my account, all set to auto cash out . Instead off cashing out automatically as it should, a few day later I went back to check and the all 3 cashless cards disappeared from my account and now I cant cash out because I dont have the tags anymore. Howler literally *****s money and it very frustrating events organisers use their services.

0
Replies (1)
Howler.co.za
Howler.co.za's reply07 Jan 2020, 15:41
Official
Dear Keith 

We apologize for your experience. We can assure you that thousands of our customer have cashed out successfully and Howler has no intention of retaining any of the funds left on your cards. 

We cannot pick up any information as you have left no details on this post , so it is rather difficult for us to investigate the issue and possibly resolve it as this could merely be a technical glitch that can be resolve.

Please provide us with your details to look into your query and advise further alternatively please contact us on our support line *** or email your query to us on *** 

We look forward to hearing from you 

Best Wishes 

The Howler Team