Howell Properties

Recognition for Outstanding Service – Dirk Kotzé-Hibbers

I cannot recommend Dirk Kotzé-Hibbers and Howell Properties highly enough. When I first considered selling my agricultural property in Heidelberg, I was strongly opposed to signing a sole mandate. However, after meeting Dirk, his professionalism, market knowledge, confidence, and exceptional people skills immediately put my concerns to rest. Within a very short time, I knew there was no one else I wanted representing me in the sale of my property. What happened next exceeded every expectation. Dirk sold the property within the same week, at the very first viewing. What truly sets Dirk apart, however, is what happened after the sale. Many agents disappear once an offer is signed, but Dirk remained fully involved throughout the entire transfer process. Due to the complexities of a simultaneous transfer and various delays outside anyone's control, the transaction became far more complicated than a standard sale. Dirk worked tirelessly behind the scenes to keep everything moving forward. He went above and beyond in every possible way—keeping the buyers engaged and committed through months of delays, coordinating with attorneys and other professionals, assisting with clearance certificate challenges, recommending an outstanding conveyancing attorney, facilitating early occupation arrangements, and constantly helping to resolve issues that were well beyond the normal scope of an estate agent's responsibilities. Throughout the process, Dirk was always available, always willing to assist, and always did so with a friendly, positive, and highly professional attitude. Nothing was ever too much trouble. In today's world, exceptional service has become increasingly rare. Dirk delivered a level of service that genuinely exceeded anything I have experienced before. Howell Properties should be incredibly proud to have him representing their brand. If you are buying or selling property in Heidelberg or the surrounding areas, I would not hesitate for a second to recommend Dirk Kotzé-Hibbers and Howell Properties. Their service was nothing short of outstanding. Thank you, Dirk, for making what could have been an incredibly stressful process feel manageable from start to finish. ★★★★★