CP
Chantell P

1 reviews | Active since May 2022

01 Jul 2022, 13:59

Ive ordered fathetsday gifts on the 2 30th of May and paid for it, ive only received my order after fathersday on the 20th of June

Ive ordered fathetsday gifts on the 2 30th of May and paid for it, ive only received my order after fathersday on the 20th of June. They had to engrave nameson the wallet for me that was all smudge and the beer glass was printed with the wrong words. Ever since that i have been trying to communicate with them to rectify their mistake, they are just ignoring me. Today they send me a whatsapp telling me my package is on the way with a Lock nr. Ive called the courier guy and they say there are not such a lock nr on their system.

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Replies (1)
Houterasies
Houterasies's reply04 Nov 2022, 09:30
Official
Hi Chantell
Thank you for giving us the opportunity to resolve this issue!

We want to again apologize for any inconvenience our mistake might have caused.

We are sorry that the item was received late but I do hope that your husband liked his gift never the less.

Please feel free to reach out to me on ********** or email on *********** with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Regards
Dominique