CJ
CANDRA J
1 reviews | Active since Dec 2019
06 Oct 2022, 15:26
Houterasies Pathetic Service
Worse service ever from this company. Over a month ago I made payment and still haven't received anything. Not even communication. Asked for a refund on the 1st October still waiting. Have to beg for information. Quick to take your money. But can't deliver
Pathetic customer service. Don't respond to messages, can't get ahold of them.
Made payment on the 2 September 2022, it's now the 6th October, I haven't received any updates on my order. Been sending messages, calling and still don't get service.
Really would not recommend this company to anyone. I can't even get them to refund me. As no service has been given.
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Replies (1)
Houterasies's replyOfficial
02 Nov 2022, 10:22Hi Candra
Thank you for giving us the opportunity to resolve this issue!
We want to again apologize for any inconvenience our mistake might have caused.
Refund was made as telephonically discussed with you.
Your review is really valuable to our business, and we would be grateful if you can please consider updating the review to reflect that your refund was received.
Please feel free to reach out to me on *** or email on *** with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Regards
Dominique
Thank you for giving us the opportunity to resolve this issue!
We want to again apologize for any inconvenience our mistake might have caused.
Refund was made as telephonically discussed with you.
Your review is really valuable to our business, and we would be grateful if you can please consider updating the review to reflect that your refund was received.
Please feel free to reach out to me on *** or email on *** with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Regards
Dominique
Houterasies's reply02 Nov 2022, 10:22
Official
Hi Candra
Thank you for giving us the opportunity to resolve this issue!
We want to again apologize for any inconvenience our mistake might have caused.
Refund was made as telephonically discussed with you.
Your review is really valuable to our business, and we would be grateful if you can please consider updating the review to reflect that your refund was received.
Please feel free to reach out to me on *** or email on *** with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Regards
Dominique
Thank you for giving us the opportunity to resolve this issue!
We want to again apologize for any inconvenience our mistake might have caused.
Refund was made as telephonically discussed with you.
Your review is really valuable to our business, and we would be grateful if you can please consider updating the review to reflect that your refund was received.
Please feel free to reach out to me on *** or email on *** with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Regards
Dominique