AvdM
Amelda van der Merwe
1 reviews | Active since Aug 2011
17 Jun 2022, 16:32
Do not do business with Houterasies
The worst experience in the world! Ordered on 18 May, got promised artworks for approval multiple times but never got them. After numerous whatsapps and calls finally had to drive all the way from Randburg to Randfontein to collect on 14 June after paying R80 for courier service. Just to get items with the wrong messages….and Fathers Day is on Sunday. No ownership from the supplier and pathetic admin process. Would not recommend to anyone.
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Houterasies's replyOfficial
04 Nov 2022, 09:33Hi Amanda
Thank you for giving us the opportunity to resolve this issue!
We want to again apologize for any inconvenience our mistake might have caused.
Items was redone and sent according to our records.
Your review is really valuable to our business, and we would be grateful if you can please consider updating the review to reflect that your items was received.
Please feel free to reach out to me on *** or email on *** with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Regards
Dominique
Thank you for giving us the opportunity to resolve this issue!
We want to again apologize for any inconvenience our mistake might have caused.
Items was redone and sent according to our records.
Your review is really valuable to our business, and we would be grateful if you can please consider updating the review to reflect that your items was received.
Please feel free to reach out to me on *** or email on *** with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Regards
Dominique
Houterasies's reply04 Nov 2022, 09:33
Official
Hi Amanda
Thank you for giving us the opportunity to resolve this issue!
We want to again apologize for any inconvenience our mistake might have caused.
Items was redone and sent according to our records.
Your review is really valuable to our business, and we would be grateful if you can please consider updating the review to reflect that your items was received.
Please feel free to reach out to me on *** or email on *** with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Regards
Dominique
Thank you for giving us the opportunity to resolve this issue!
We want to again apologize for any inconvenience our mistake might have caused.
Items was redone and sent according to our records.
Your review is really valuable to our business, and we would be grateful if you can please consider updating the review to reflect that your items was received.
Please feel free to reach out to me on *** or email on *** with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Regards
Dominique