Worst leasing experience EVER!!!

Renting a property from Houss was the worst renting experience of my life!

When you sign the lease you are told about all the wonderful amenities that are included in the monthly fee. What you are NOT told is that is just the fee for having access to the amenities - usage is a whole lot extra, and I mean A WHOLE LOT.

Not only did the expenses increase EVERY SINGLE MONTH, but even the process to get my deposit back is exasperating! We were told we would have our deposit back (from which an exorbitant amount will be deducted for painting!!!!) within 21 working days. NOW we are told that we had to submit a request for a refund on the website! Why were we not told this when the inspection was done?!?!?! I am SO frustrated. This level of service is totally unacceptable. Do yourself a favour and NEVER put yourself in the position where they can milk you like they milked us.