1 reviews | Active since Apr 2018
UNFAIR DEDUCTIONS ON RETURN DEPOSIT AFTER MOVING OUT(Unit P7)
There are many hidden fine script in their contracts that they do not make you aware of. After staying in the same complex and moving between units, there were many maintenance issues they did not attend to like broken floor tiles in the middle of the sitting room. Bathroom units that were made out of wood and got wet and all swollen up (they only replaced 1 with a simple mirror without even caps on the *****s) Furthermore they deducted more than R2000 for painting of walls for bubbles in the paint where water entered the walls from the outside (which is according to me a structural issue and there is nothing a tenant could do about it) as well as cleaning for R500 which I already had someone to clean and another (apparently after they paint they have to clean again and that is for your cost) R400 for plumbing where they check if the drains are blocked after you move out (so the drain cleaner I used before moving out was also in vain) They tell you they are not changing broken tiles and burnt kitchen tops but when you move out they penalize you for every little thing even a black mark in the cupboard back wall or the outside of the front door. You pay top dollar for this so called LUXURY apartment with all the broken tiles and terrible vanity units in the bathroom and then when you move they are petty about every little small thing. So don't bother to get someone to clean before you hand over the unit keys it will not make any difference. You are gonna pay no matter what. And then you have to haunt them to find out how long it will take to repay your deposit whereas they could just tell you after the first enquiry that it takes between 14 and 21 days.
