House of Superior Clothing

Would not recommend this business to anyone. Shoddy service and don’t care attitude. Mercia the owner is sour and doesn’t know how to treat customers respectfully. I had a horrible experience in that I liked a dress, but asked if they would order the same size and style in another colour. The dress finally arrived and when I went to try it on it was much too big for me. They made me pay for the original dress as Mercia told me they would have to have another dress made up specifically, in another colour. I was okay to do that as really liked the style of the dress. However, I made it quite clear that I now should not be liable to pay for the alterations to the new dress as the dress was the wrong size and it was clearly not my fault. She fobbed me off by saying that she specifically had to get another dress maker to make the dress as the other one wasn’t available and that they work according to different sizes. An excuse so ridiculous, it was pointless to argue with her. Suffice to say, I am now going to take the dress to be altered to someone else and will never set foot in these premises again. Only Pumla, the lady who helps with the fittings, showed me some respect and kindness. Totally unprofessional business.