Poor Service and Attitude

My husband (fiance at the time) had our wedding table seating plan printed on glass through House Of Signs last year. After our wedding we realised there were 2 mistakes on our seating plan, they printed our 1st draft and not the final draft that we agreed upon via email. Luckily the staff at our wedding venue responded immediately by providing extra seats for 2 guests, so we did not even notice a problem. We decided to follow up on this, we were not mad at that time, we just wanted them to correct it, since we are keeping this printed glass in our house. We could not believe the bad service we received after this. After we dropped it off so it could be corrected, two weeks past without them responding to our emails. Finally we called and when we went to pick it up it was again incorrect, then they promised to fix it again and this time they printed the wrong printing design. The third time they were not done when we showed up and the manager had the worst attitude. We had to wait another two days to pick it up. Being in the service industry ourselves, this is not the way you handle things, we had lots of potential clients for them, but will never recommend anyone!!! Worst Service!