Worst service ever! HOUSE OF SALIM

Bought white four bar stools on the 4th of February 2017, they had only three available on stock. They insisted that i take three and they will let me know when to fetch the other bar stool. I told them I'd rather come collect all four bar stools collected at once. I waited for the whole month of February with no communication from them. I contacted the shop in March , they told me the they in communication with the manufacturer they will get back to me. The next thing , the delivery guys came and delivered the 3 bar stools at night. They were in good condition. From March up until today, I have been the one phoning the shop, no communication from their side, i get a different person all the time , none of the managers ever made means to contact me! I went to the shop on the 31 Aug 2017 to get my money back, there was only sales lady who remembered my story, VERY UNHELPFUL , she knew nothing. I left copies of receipt and delivery together with my banking details, until today, I'm STILL waiting for reimbur*****t. I phoned the store today, managers are not at the store, but the sales lady told me she gave them my details! My next move is to report them to the Consumer council!