Showmax **** from Houseofit.co.za

The Showmax voucher for sale from Houseofit, for R200, seems to be a ****. It says voucher will be emailed within 1 day. It’s now been 9 days since I paid for my voucher, but haven’t received anything. I got an email from the company after enquiring 5 days ago, saying I will receive it that day. Still nothing.