Zero Service

On 29 June 2020 I logged a query to have my washing machine repaired, that I purchased in 2017 with an extended warranty. I have spoken to Pinky, Lee-ann and Johnnie. No one returns my calls or emails. It is 4 months later and I still have a broken Defy front loader with ZERO assistance from House & Home Roodepoort!

This is unacceptable, can I please have this thing fixed NOW!!!!!!!!!!!