Zero after sales service on faulty furniture from House & Home Cape Gate

Bought a new lounge suite at the House and Home in Cape Gate mall. The set delivered, one of the pieces did not have any feet, so about 5 days later a new set was delivered. This new set had other technical faults (brackets does not connect pieces together correctly). About 2 weeks later and, about 8 phone calls to the store manager, the sales manager, the person responsible for repair and maintenance, with many promises made, I am still stuck with a lounge suite that is not correct. Yesterday someone would have been sent to fix it, of course no one showed up, and no one from the store cared enough to follow-up whether the suit has been fixed. So AGAIN I will have to be the one to call to see what is going on. Zero after sales service, zero customer care, zero accountability taken to ensure from their side that the problem is actually fixed.