Zambezi 3PCE CNR L/S FAB CAMEL

I bought a 3 pce corner Launch (R18 414.21) on the 16 December 2015 during the month of February 2016 less that two months, the couch started raking. I reported the couch with the sales representative, he told me that they will come and collect the couch. On the 19 March, the couch was collected from my house. On the 22 March I call for follow-up on 2 confirm that did they receive the couch and they confirm that they did and no one told me when the couch will will be back. I call the branch again on the 24 March just 2 know how far with the couch and when I will be receiving the couch, they told me that they need 2 call the supplier and the will come back 2 me. No one called me back till I call them again on the 29 March, I spoke 2 Manda as he told me the he will speak 2 one of the staff whose handling this case and they will call me back, I waited the whole day for the call. Next day I called, I spoke 2 Manda again and transferred 2 guy that deals with the Couch's case and he told me that he will call the supplier and let me know till today I'm still waiting. Today I call spoke 2 the House & Home Manager Mr Des and he promise 2 find the person responsible and he will come back...