Wrong items delivered

Good day

I am writing this email to your company as I was not happy with service rendered as consumer's, initial my patner and I decided to buy furniture on an account and decided in house and home, submitted all documents required, while we were at the store we sales ladies asked if know what we want, we told her we need a fridge, couches, bed,microwave,and washing machine. we the decide to cut off the bed, the goods were delivered on 14 June 2022 at around 14h30 mid-day, I signed off the delivery as the items were left on the floor, only on Friday morning I opened the boxes and discovered that, I then left to work i got back home around 18h00 and my patner at around 19H30. As she got home she looked at and confirmed it's not the one, she then also noticed that fridge is also not what we purchased I called the sotrr on Saturday morning to tell the lady that we didn't get what we ordered, she then said she did not see the stock when it was taken out . before they deliver I was called by another lady telling me that, the order is going to be delivered but they don't have the washing machine on stock therefore if I agree for the goods to be delivered iam agreeing to come collect the machine at my own cost due to that they delivery once or I will wait for everything to be delivered once out of desperate I agreed to come collect the machine when it's on stock at my own cost. i want cancel the whole deal as I am not satisfied with service and the I am not getting anything we had chosen at the store including the coffe table glass. short story

1. We bought a black hisense mirror fridge we got grey with mirror no communication was done regarding availability of stock or any sort of expectation that could arise. we are told it can't be changed cause i have removed the plastic wraps , I asked the stock is not check before it leaves the stores he said it does and iaskedbhoncoikd they have not picked it up no reply but the but the lady said she did not see and no one see the stick as ot it's deliver for the warehouse. 2. The microwave we ordered a black hissnse with round button we got silver with square button we told nothing whether th is stock or not

3. The coffe table Glas does not fit 4. The washing we ordered it wrong we aked it can be changed we have not recieved it we were told it cannot be changed as we had already signed the contract. I asked to be quoted on tjr return policy where it states I can't return the goods. no repynas well. 5. I want to cancsll the whole contract and return everything back to house and homes 6 . became we are not satisfied with everything we cannot pay a d keep something that we don't like and pay for it for so long.

7. the was no communication done with us except thay we have e to come and collect washing machine which is wrong. 8. we called store even went to speak to the r manager and the only respond iam getting is that they will but they can't help me. how do I pay for something I didn't choose and dint like I bought the fridge to use it now I am being inconvenienced cause I had to do in and out of the store and spend time writing this as well. it's not fair I have consumers rights I donwant those g]d anymore cause it's not what I bought ***/Good day

I am writing this email to your company as I was not happy with service rendered as consumer's, initial my patner and I decided to buy furniture on an account and decided in house and home, submitted all documents required, while we were at the store we sales ladies asked if know what we want, we told her we need a fridge, couches, bed,microwave,and washing machine. we the decide to cut off the bed, the goods were delivered on 14 June 2022 at around 14h30 mid-day, I signed off the delivery as the items were left on the floor, only on Friday morning I opened the boxes and discovered that, I then left to work i got back home around 18h00 and my patner at around 19H30. As she got home she looked at and confirmed it's not the one, she then also noticed that fridge is also not what we purchased I called the sotrr on Saturday morning to tell the lady that we didn't get what we ordered, she then said she did not see the stock when it was taken out . before they deliver I was called by another lady telling me that, the order is going to be delivered but they don't have the washing machine on stock therefore if I agree for the goods to be delivered iam agreeing to come collect the machine at my own cost due to that they delivery once or I will wait for everything to be delivered once out of desperate I agreed to come collect the machine when it's on stock at my own cost. i want cancel the whole deal as I am not satisfied with service and the I am not getting anything we had chosen at the store including the coffe table glass. short story

1. We bought a black hisense mirror fridge we got grey with mirror no communication was done regarding availability of stock or any sort of expectation that could arise. we are told it can't be changed cause i have removed the plastic wraps , I asked the stock is not check before it leaves the stores he said it does and iaskedbhoncoikd they have not picked it up no reply but the but the lady said she did not see and no one see the stick as ot it's deliver for the warehouse. 2. The microwave we ordered a black hissnse with round button we got silver with square button we told nothing whether th is stock or not

3. The coffe table Glas does not fit 4. The washing we ordered it wrong we aked it can be changed we have not recieved it we were told it cannot be changed as we had already signed the contract. I asked to be quoted on tjr return policy where it states I can't return the goods. no repynas well. 5. I want to cancsll the whole contract and return everything back to house and homes 6 . became we are not satisfied with everything we cannot pay a d keep something that we don't like and pay for it for so long.

7. the was no communication done with us except thay we have e to come and collect washing machine which is wrong. 8. we called store even went to speak to the r manager and the only respond iam getting is that they will but they can't help me. how do I pay for something I didn't choose and dint like I bought the fridge to use it now I am being inconvenienced cause I had to do in and out of the store and spend time writing this as well. it's not fair I have consumers rights I dont want those goods do anymore cause it's not what I bought