Worst Service received

Hi my name is Peter Bright,<br> <br> I am writing to complain that I was in very bad financial debt and both of my accounts had fallen into arrears then I was phoned by a debt collector who said he will have to come and collect the goods until paid that was on the 30th of July 2015 and I had paid my accounts in full on the 5th of August 2015 this useless debt collection company also told me as soon as the accounts are paid they will verify and then I will be getting my goods back the following day it is now the 19th of August 2015 and I still have no goods back at my house (one of them being my washing machine...) this is unacceptable <br> <br> Thanks