JvdW
Jani van der Westhuizen

1 reviews | Active since Dec 2015

23 Dec 2015, 19:36

Worst Service Ever

Worst worst service ever. Paying cash for a lounge suite and not getting service at all. Wrong couch between the others. False information from the Sales Lady and the Branch Manager with empty promise. They said we can come and collect for the second time the couch is there and yet again the couch wasnt there. I wouldnt recommend House and Home at all. Bear in mind this lounge suite was more than R20 000.

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Replies (1)
House & Home
House & Home's reply26 Dec 2015, 09:22
Official
Hello janipieter,

We acknowledge receipt of your complaint and quote Ref Nr 009347-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office