GK
Gerhard K

1 reviews | Active since Mar 2013

14 Dec 2015, 10:16

Worst service ever

We went in to quickly buy a ice maker we had groceries in the car and we where there for a hour.<br> I think the service we received from employees is extremely bad they dont know what they do. When we payed we saw the price is more than advertise. But the money already went throught. After asking them why they say its extendended warranty but they never explained to us it before we buy. So they took it off but than we wanted it because it was not explained. Than they need to add it back and they did not went and fetch the ice maker. So we left the store extremely angry and left without the ice maker that we already paid for!!

0
Replies (1)
House & Home
House & Home's reply14 Dec 2015, 11:43
Official
Hello Mr.G,

We acknowledge receipt of your complaint and quote Ref Nr 009215-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office