Worst Service at House and Home Kempton Park

We bought a Patio Set at House and Home Festival Mall in Kempton Park. Sales Lady told us that we can lay-by the furniture and she will secure it for us. Lay-by was done on the 3rd September 2021. On the 17th September the sales lady calls us and tells us that the furniture is going fast, we should come make full payment so that they can secure our furniture. We get to the shop it is no longer securing our furniture but rather they no longer have stock she is checking another branches and we should still settle so that it will show on their systems that it is paid for. We then settled the lay-by immediately and she told us they found stock for us in PTA, we were happy and waiting for our delivery. All of a sudden on the week on 27th September 2021 sales lady calls us again telling us that the stock has been sold in PTA but she has found something else in KZN, Newcastle and they have stock two of them. They will deliver on the second week of October 2021. On the 1st October 2021 we now get a another call that our stock has been sold and we must come and take our money back. Imagine the disappointment!!!!! Sales lady says it is not in her control there is nothing she can do about it!! I am highly disappointed with the lies of Sales People at House and Homes and I will never recommend anyone to try and do a lay-by at House and Homes as it is nothing but just a lie!!!!