WORST SERVICE!!!

On the 10th Nov 2020, I went to h&h Kolonnade mall to purchase a hob that i saw online. The salesperson was adamant that they did not sell such an item until i showed her the one i saw online. she informed me the item was out of stock and that they would receive stock on the 20th Nov 2020. I was happy, went ahead, paid for the hob and my order was placed. a few days later i receive a call from the store to tell me that the stock was no longer arriving on the 20th but on the 21st Nov. I was ok with that. I called the store again today to find out the expected arrival date of the stock and no one knew. its been14 days since i placed an order so I called head office only to be told to drop an email. The least i was expecting from the store or head office was to tell me the exact date the stock was going to arrive. so annoyed with their service