Worst service

So Saturday myself and my husband went into house and home cape gate cape town for a fridge

There was no customer service 😕 Our account was approved, however a item was added on the contract that was never discussed with my husband and they insist it was discussed. I have spoken to the manager telephonically twice and explained to him but not once have I gotten a what can we do to rectify this even though this is such a inconvenience and have to encounter a cost that is unnecessary.