Worst customer service!!!

I have had the worst terrible service in Pavilion. I bought a fridge on the 27 of April 2019. 30th December it stopped working i called the store to let them know and they promised to send technician in 48 hours. I waited n waited and no one came. Still up until now the matter is still not sorted. Both KIC n House & Home are making it as if it was my fault. And the stupid branch manager Barks who keeps changing his stories. I dont even know how he became branch manager when is that useless. Please dont not even think of spending your money there.