Worst After Sale service. Be aware.

I purchased a pedestal, dresser with mirror which was delivered timeously in August 2022 . I had to send the dresser and mirror back because the holes in the support cover did not align with the holes in the mirror. The draws were not properly finished because the *****s were protruding and one of the handles were loose. I reported the defects with the sales person and was advised to send a video. Due to ill health and bein hospitalized I was not able to follow up timeously. I then visited the branch in Cape gate and only then the manager responded to my complained that was logged in 2022. It escalated to a person KC and according to the supplier was I in formed that the guarantee has expired and I should ask for a quotation to have the furniture repaired and was also told that it was not a factory fault. At this stage I was not prepared for back and forth argument and asked to write to the Ombudsman. The furniture was collected and returned after 3 weeks with the same problems. The furniture was returned to the store and the supplier only collected from the store a week later although the manager promised the furniture would be returned soonest. It is now a month later and was I told they did not hear from the supplier.