Worse service and slow salesperson to assist people.

Hello, I app**** for credit online and my application was provisionally approved, I submitted all the needed documents online, and in the SMS they said A sales Advisor so-called Salesperson will call me. I waited four days and I decided to call the Centurion branch, "Muzi" picked up my call and asked me to come to the branch with the same documents I uploaded online (ID Copy, Three months' payslip, three months' bank statement, and proof of resident) do you know how much I used to print these documents? When I got to the shop he did the same application I have done online under his name and told me to wait until I get an sms from the head office, after 4 full days, I called Muzi, only to find out he didn't send my application to the head office. I asked him to drop my application.