AS
Amanda S
1 reviews | Active since Jul 2015
26 Jul 2015, 12:02
why?
We visited the store this morning. Nice saleslady helped us select 2 couches and a chair to the value of 11000rand. Went to pay. You cannot eft them! Then it goes to headoffice etc etc and they cannot order it etc. My husband went to atm at Makro. Withdraw R6000 and came back. The other R5000 we could cover with our cards, THEY WOULDNOT ACCEPT THE R200 NOTES THHE BANK ISSUED. IT MIGHT BE ****. !REALLY, REALLY. SHOULD WE COMPLAIN TO THE ATM? R200 NOTES ARE LEGAL TENDER IN THIS COUNTRY. GEt a Machine to scAn it if your think it might be ****. Walked out without couches or chair. Need to start looking again. Will remember to warn people about H aH. Amanda Stoop
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House & Home's replyOfficial
27 Jul 2015, 08:24Hello andres50,
We acknowledge receipt of your complaint and quote Ref Nr 007352-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 007352-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
Best regards,
House & Home's reply27 Jul 2015, 08:24
Official
Hello andres50,
We acknowledge receipt of your complaint and quote Ref Nr 007352-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 007352-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
Best regards,