Went to Norkem park Checkers to withdraw cash the service I got there was not pleasant from the Tellers

Went to Norkem park Checkers to withdraw cash the service I got there was not pleasant from the Tellers. They were giving me attitude. Withdraw 500 from 1121 and it declined now when I check the balance it says 621 tried explaining to the cashier she doesn't listen and gives attitude. And refuses to call the supervisor