Waste of my time

I had a recommendation to get a carpet quote from House & Home Blue Route after my parents had, what they described as, professional service from them. I arranged for House & Home Blue Route to come and quote me on installing carpets at my home. After good service on Saturday 4/07/15 in store from Bongani he assured me that Byron will come to my house on Monday 06/07/15 at 1pm sharp to measure up and provide a quote. I left work to be at home for Byron on the Monday and he didn't pitch up. I phoned at 1:30 to find out where he was - and he was in a different suburb. I was annoyed but arranged for Byron to come on Tuesday 07/07/15 at 1pm. Again, I left work to be at home and AGAIN - it was a no show. I phoned Bongani in store who called me back saying that he won't be coming. Two days in a row of wasting my time... Totally unprofessional.<br> Such a waste as House & Home has lost guaranteed customers - I was interested in purchasing a couch too - but will take my money elsewhere.