MD
Mapula D

1 reviews | Active since May 2013

05 May 2015, 12:53

Very bad service/damaged bed

End Feb 2015 we bought a bed at House & Home Centurion lake. It turned out to be faulty. Have spoken to the store Customer service and Branch manager every 2nd week since then. No one is interested. I've asked them to come take their bed or replace it, still no luck. I'm very disgusted!

0
Replies (1)
House & Home
House & Home's reply05 May 2015, 13:14
Official
Hello matlalam,

We acknowledge receipt of your complaint and quote Ref Nr 006178-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office