Uselss

Apply for credit in the sms number, nobody gets back to you. You call and the useless call centre transfers you which takes about 30 min on hold, they then do another application. They then say after a day contact the online department and they advise you to go to the store. You get to the store and there is no record of your application and want to do a 3rd application. Yet they have already done 2 credit checks and now want to do a third.

How useless is your credit department? Can’t even follow up correctly on a customers application.

Typical South African company bunch of useless idiots working for you