RP
Rina P

1 reviews | Active since Mar 2020

24 Feb 2022, 10:11

UNSATISFACTORY ASSISTANCE

My son - who is working in America on contract - app**** to purchase a lounge suite at House & Home, Westgate on Sunday 20 February 2022. When followed up on Thursday 24 February 2022, the Saleslady Thandeka, told me that there was a query because their Head Office don't see the salary payment for January 2022 and February 2022. We did not experience a problem with Thandeka, she was very professional, friendly, helpful and was only the "messenger" in this instance. They WILL NOT SEE IT because he is on leave now in South Africa and will be leaving for America again in March 2022 and WHO IS GETTING PAID WHILST ON LEAVE???? We offered a deposit of R10 000.00 (whilst the initial deposit required by House & Home was only ±R3 700.00 over 36 months) and intended to pay it over 12 months. Is this not a sign that we really intend to purchase and PAY this suite in a shorter period than required initially by House & Home. It seems to me that they does not want to do business and is satisfied with stock that fill their shop. NOTHING BUT NOTHING is impossible without the right motivation.

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