Unacceptable Service

Refer to the abovementioned account number, I would to log a complaint against House & Home (East gate branch).I have purchased a Restonic Queen bed set on a black Friday special through Westgate Brach.I was promised that the bed will be delivered within 2 to 3 working days from the date of purchase but up to date it’s still hasn’t been delivered.I called the East gate Branch on the 04/12/2019 & I spoke to Colbert to find out about the delivery, he told me that unfortunately he can’t assist me because he only had six beds left which were for his customers. I honestly felt like this guy was not treating me like a customer, the way he spoke to me. All customers must be treated fairly with respect regardless of where they’ve made a purchase.Westgate branch confirmed to me that they have delivered my bed to East gate warehouse way before I even called them, so what happened to it? Was it also delivered to their special customers perhaps?”.To my surprise, yesterday they called again to inform me that they are still unable to deliver because of the shortage of stock. I went back to Westgate branch again to find out what’s happening here, the sales guy confirmed that they’ve delivered the bed to East gate, it should’ve been delivered already. So who is fooling who here????????? I cannot wait anymore because of the ill treatment I got from East gate branch, can they just deliver the bed that was delivered to them by the other branch?I hope this matter will be resolved by end of business today otherwise I will take this matter further.I deserve to be treated like any other customers.