Unacceptable customer service
Be careful when buying carpets at Hyperama House & Home Tygervalley.<br> You will be dealing with unqualified, unprofessional and *********** staff.<br> They required 3 measuring appointments in 4 weeks to make sure they will supply the right amount of carpets to us. <br> Make sure that you receive a quote including a fitting plan AND most important of all that they point out their terms of payment i.e. how much deposit and when due.<br> Needless to say that we have no carpets yet.<br>
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House & Home's replyOfficial
18 Mar 2015, 14:15Hello Strawdogs,
We acknowledge receipt of your complaint and quote Ref Nr 005440-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005440-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply18 Mar 2015, 14:15
Official
Hello Strawdogs,
We acknowledge receipt of your complaint and quote Ref Nr 005440-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005440-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office