Unacceptable after sales service

<p>A 3 month old gas and electric stove stops working properly, and House & Home can't do anything about it until a technician inspects the stove. I've taken 2 days of leave after arranging with the technician, but nobody pitches. I've requested a replacement or refund... House & Home refuses to do anything until the technician checks out the faulty stove. This is week 3 of me unable to cook. </p> <p>I will be stopping my debit order to get someone's attention as everyone is saying it's not their problem. The sales lady however has tried her best to get this sorted but it's out of her hands. It's a pity... </p> <p>House & Home... You suck!</p>