Unable to get a response from House and Home

I ordered a bed for my sister (online). Unfortunately I keyed in the street number of the address incorrectly, with the incorrect postal code (since I have an online account with them).

I immediately realised this afterwards and sent an email with the correct details.

When I received the quote for delivery (a week later) I again asked which address they must deliver to. 4 days later I received a reply "to the delivery address of the order"

I stated in an email to them before I pay the quotation for delivery they must fix the address. No reponse.

This morning I phoned there, waited for 7 minutes in the queue (the phone was transferred to somebody twice but it simply went back in the queue. So I terminated the call.

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