VB
Viven B
1 reviews | Active since Oct 2009
24 Apr 2015, 11:48
TV Repairs
I purchased a TV from House and Home with an extended warranty. At that time, I was sold the extended warranty and not advised that when repairs take place, it follows a much longer process than when under the standard warranty resulting in repairs taking longer. <br> <br> A few months after my purchase, while under manufacturer warranty, my TV started switching off on its own. The TV was taken in and \repaired". The problem continued and after the manufacturer's warranty expired"
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Replies (1)House & Home's replyOfficial
24 Apr 2015, 12:11Hello vbhowani,
We acknowledge receipt of your complaint and quote Ref Nr 006032-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 006032-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply24 Apr 2015, 12:11
Official
Hello vbhowani,
We acknowledge receipt of your complaint and quote Ref Nr 006032-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 006032-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
