The worst service

I wish I could give House and Home N1 City a 0 rating.

They are quick to assist you with an account, but their service is the worst I've ever dealt with.

I ordered TVs, a bed, fridge, lounge suite and a front loader.

They made us wait till dark in an empty apartmenr for our things. The bed, fridge and front loader arrived first. The Tvs the next day. The one TV was damaged, they took it back and returned the following evening with a new TV. The people who delivered the front loader did not inform us to remove the props at the back in order for the front loader not to damage during the spinning cycle.

I told the sales person at the store that I have already purchased a mattress protector and we will not be needing one from them. But yet, they still provided the mattress protector. It was told to me, once we have received all our goods we can return the mattress protector.

We are living on a bed at the moment, because our lounge suite is out of stock and no feedback has been provided as to when we will receive our lounge suite.

I am extremely disappointed, because this is not what I expected from a nationwide store.

N1 City House and Home is not a place you can rely on to receive your ordered goods on time.

It has been three weeks and still no lounge suite.